Your privacy and trust are paramount to us
Thank you for visiting fishinfrenzyonline.uk. This Privacy Policy describes the methods by which ReelWins Gaming Solutions Ltd. (referred to as "we," "us," or "our"), who operates fishinfrenzyonline.uk, gathers, utilizes, handles, and safeguards your personal information whenever you access our platform and engage with the Fishin' Frenzy slot game.
We place your privacy and confidence at the forefront of everything we do. We recognize that users of online gambling platforms occupy a position of vulnerability, placing their trust in us with sensitive personal information and, in some cases, financial data. This policy has been crafted to acknowledge these concerns, showcase our dedication to ethical practices, and guarantee adherence to all relevant data protection and gaming industry regulations.
Transparency and trust-building are core principles we uphold. Discover more about our company background. Your use of fishinfrenzyonline.uk signifies your acceptance of the provisions outlined in this Privacy Policy.
ReelWins Gaming Solutions Ltd. is a company registered in the United Kingdom, operating the website fishinfrenzyonline.uk. We are dedicated to providing a secure and enjoyable online gaming experience, featuring the popular Fishin' Frenzy slot game from Real Time Gaming.
As a licensed entity, we operate under the supervision of the relevant gambling authorities, ensuring our adherence to strict regulatory standards, including those related to data protection, fair play, and responsible gambling.
ReelWins Gaming Solutions Ltd.
71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom
12345678 (fictional, for illustrative purposes)
We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:
Includes first name, last name, date of birth, gender, and nationality.
Includes billing address, email address, and telephone numbers.
Includes bank account and payment card details (note: we do not store full payment card numbers; we use PCI DSS compliant payment processors).
Includes details about deposits, withdrawals, bets placed, winnings, and other details of products and services you have purchased from us or through our platform. This includes specific gameplay data from Fishin' Frenzy such as bet range selected, win lines played, free games triggered, max win achieved, and other game statistics. Explore our bonus offers for enhanced gameplay.
Includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access this website.
Includes your username and password, purchases or orders made by you, your interests, preferences, feedback, and survey responses.
Includes information about how you use our website and the Fishin' Frenzy game, such as pages visited, session duration, clicks, and interaction patterns.
Includes your preferences in receiving marketing from us and our third parties and your communication preferences.
Includes documents provided for identity verification (e.g., passport, driving license, utility bills) as part of our Know Your Customer (KYC) and Anti-Money Laundering (AML) obligations.
Information related to self-exclusion requests, deposit limits, time-out periods, and other responsible gambling measures you may activate. Check out our free spins opportunities.
We also collect, use, and share Aggregated Data such as statistical or demographic data for any purpose. Aggregated Data could be derived from your personal data but is not considered personal data in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your Usage Data to calculate the percentage of users accessing a specific website feature or specific game features in Fishin' Frenzy.
We use different methods to collect data from and about you, including through:
You may give us your Identity, Contact, Financial, Transaction, Profile, and Marketing and Communications Data by filling in forms, creating an account, making deposits/withdrawals, participating in responsible gambling tools, or corresponding with us by post, phone, email, or otherwise.
As you interact with our website, we automatically collect Technical and Usage Data about your equipment, browsing actions, and patterns. We collect this personal data by using cookies, server logs, Yandex.Metrica, and other similar technologies.
We may receive personal data about you from various third parties and public sources as set out below:
We will only use your personal data when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
To perform the contract we are about to enter into or have entered into with you: This includes providing you access to the Fishin' Frenzy game, processing your bets, winnings, deposits, and withdrawals.
Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests: This includes improving our services, ensuring network and information security, preventing fraud, and conducting analytics.
Where we need to comply with a legal or regulatory obligation: This includes KYC, AML, responsible gambling checks, reporting to gambling authorities (e.g., UK Gambling Commission), and tax authorities.
Where you have given your explicit consent: For specific purposes, such as sending you marketing communications. You can withdraw your consent at any time.
| Purpose/Activity | Type of Data Collected | Lawful Basis for Processing |
|---|---|---|
| To provide our services, operate the game, and manage your account. | Identity, Contact, Financial, Transaction, Technical, Profile, Usage, Marketing & Communications, Verification, Responsible Gambling | Performance of a contract, Legal obligation, Legitimate interest, Consent (for marketing). |
| To register you as a new user. | Identity, Contact | Performance of a contract. |
| To process and deliver your deposits and withdrawals. | Financial, Transaction, Identity, Contact | Performance of a contract, Legal obligation. |
| To ensure your identity is confirmed for responsible gaming and anti-money laundering (AML) purposes. | Identity, Contact, Verification | Legal obligation, Legitimate interest. |
Under data protection law, you have rights including:
Request access to your personal data (commonly known as a "data subject access request"). This enables you to receive a copy of the personal data we hold about you.
Request correction of the personal data that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected.
Request erasure of your personal data. This enables you to ask us to delete or remove personal data where there is no good reason for us continuing to process it.
Object to processing of your personal data where we are relying on a legitimate interest and there is something about your particular situation which makes you want to object.
Request restriction of processing of your personal data. This enables you to ask us to suspend the processing of your personal data in certain scenarios.
Request the transfer of your personal data to you or to a third party. We will provide to you, or a third party you have chosen, your personal data in a structured format.
If you have any questions about this Privacy Policy or our data practices, please contact us:
We are committed to resolving any concerns you may have about your privacy and data protection. Visit our contacts page for additional support options.